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TROUBLESHOOTING

This chapter contains information about printing a test label and

correcting some problems that may occur.

Printing a Test Label

If you have difficulty communicating with the print server or printer:

1. Verify that the printer is operating properly, is online, and supplies

are loaded correctly.

2. If the printer is working correctly, test the connection between the

printer and the print server by pushing the test button on the back of

the printer for less than five seconds. A sample configuration label

should print. See Chapter 1, “Getting Started

” for more information.

3. Press and hold  and  at the same time one second and release.

A series of test labels print. The third test label contains wireless

and network settings. If the test labels do not print, call Service.

Signal Strength

Wireless Mode

Boot Method

WEP

SSID

IP Address

Boot Tries

Network/Wireless Test Label

The third test label displays the settings for the IP address,

subnet address, IP gateway, boot tries, boot method, SSID,

wireless mode, WiFi WEP, WiFi signal, packets received, bad

packets received, and packet collisions. It also lists Smart Relay

information. See Chapter 2 or 3 if you need to change any of the

IP or wireless settings.

Troubleshooting 6-1

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Avery 9860 Betriebsanleitung Seite 93