Avery 9825 Bedienerhandbuch

Monarch®9825®PrinterTC9825OHRev.AE2/09©2002AveryDennisonCorp.Allri

Audience The Operator's Handbook is for the person who prints and applies labels. Using this Manual Following is a summary of the contents of th

757 Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inches from the format. Press Feed/Cu

ASPECIFCATIONS Printer Height: 12.5 inches (318 mm) Width: 12 inches (305 mm) Depth: 13 inches (330 mm) with the optional 13.0" (330 mm) x

Printing Method: Thermal Transfer (ribbon) or Thermal Direct Print Speed: 2.5 ips (64 mm) default for all serial bar codes, 4.0 ips (102 mm) or 6.0

Ribbon Specification Do not leave ribbon in sunlight, high temperatures or humidity. Ribbon Type: Standard Ribbon Widths Use with Max. supply w

Cable Pinouts The following tables show the connector pins for a 9-pin to 25-pin (126825) cable or a 25-pin to 25-pin cable (126826). 9-Pin (F) To

BACCESSORIES & OPTIONS Accessories ♦ 935™ Rewind ♦ 945™ Unwinder ♦ Replacement Printhead Kit (12678301) ♦ Ribbon Take-Up Core (11796120, 30,

Factory-Installed Options ♦ Internal Ethernet Print Server supports TCP/IP (12691303) ♦ Peel mode with on-demand sensor ♦ Tear Bar ♦ Metal Cover

GGLOSSARY The following terms will help you use this manual. continuous mode Mode in which the printer prints all the labels in the batch without st

G-2 Operator's Handbook

INDEX A about fonts... 8-7 accessories...B-1 adjusting backfeed distance... 4-11 dispense position ...

Unpacking the Printer After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may already be on take-up

J jams clearing ... 9-1 L label specifications ...A-2 labels adjusting for width ... 2-13 clearing jams ...

S selecting a function... 1-8 separators supply options... 4-13 setting communication parameters5-1 contrast ...

4 Operator's Handbook

Visit for sales, service,supplies, information, and telephone numbersfor our locations throughout the world.www.monarch.comTOLL FREE:1-800-543-6650 (I

Ordering Programmer's Manuals The Packet Reference Manual, which describes how to create format and batch packets for printing labels, how to c

Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and

Using the Control Panel The control panel has a two-line LCD display, 2 status lights, and five buttons. The control panel displays error codes/mes

Escape/Clear: ♦ ♦ When an error is present, clears the error. When a job (batch) is printing, cancels the print job (batch). See "Canceling

To display menu options, press » or ¼. ♦ When the screen displays a right arrow, press ¼ to display more options. MAIN MENU Cancel All ¼ ♦ When t

2LOADING SUPPLIES This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are two types of supplies

Loading Labels or Tags Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the printhead by turning the

Supply Roller Supply Holder Guides 5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. I

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Avery Dennison Corp. reserves the r

8. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. NibsSupply Lever Die Cut Sen

10. Close the printhead by pressing down on the thumb well until you hear it click into place. Thumb Well 11. Close the cover. 12. Press Feed/Cut t

Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printer separates the backing p

3. Feed the backing paper over the peel bar. Lower Opening Peel Bar 4. Feed the backing paper through the lower opening of the exit cover. Close t

5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. Using the Optional Tear Bar Note the following ch

Using Linerless Supply Linerless printing is an option that must be purchased separately on the original printer order. The linerless option is not

5. Press down on the exit cover tabs to open the exit cover. 6. Pull back slightly on the spring latch with your thumb or fingernail and lift the sh

7. If inserting the peel bar: Insert the left edge of the peel bar into the side slot at an angle. Then, slide the peel bar to the right and press

The shelf must be parallel to the platen roller, not at an angle. See the following diagrams. Shelf inserted correctly.Shelf not inserted correctly.C

9. Close the exit cover. 10. Load supplies by following the label loading procedures. You may notice a different color and texture on the platen ro

TABLE OF CONTENTS GETTING STARTED ... 1-1 Audience...

2-14 Operator's Handbook

3LOADING RIBBON This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supplies: Thermal Dire

Loading Ribbon Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the reta

6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back reel as far as it wi

12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead tab while pressing down on

Setting Supply Options 4-1 SETTING SUPPLY OPTIONS This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print pos

The options are listed in the table below. Option Choices DefaultSupply Type Aperture/Die Cut/Black Mark/Continuous Die Cut Ribbon No/Yes Yes

Setting the Supply Type You can print on aperture, black mark, die cut, or continuous supplies. You have to tell the printer which supplies you ar

Setting the Ribbon You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, select Setup, then Su

Setting the Speed You can change the print speed for bar codes or graphics. If you select "default" for speed, formats with serial bar c

LOADING RIBBON ... 3-1 Loading Ribbon...

Setting the Feed Mode You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing the next one. T

Changing the Position Settings This menu includes selections to change the print, supply, margin, and dispense positions along with the backfeed di

To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press » or ¼ until you see POSITION

Setting the Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. Note: The supply position adjustme

Setting the Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), whic

Setting the Dispense Position This function adjusts the stopping point of the label. To change the setting, from the Main Menu, select Setup, Supply,

To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Follow these steps. 1. Press » or ¼ until you see POSITIONING »

Using Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern. For non-indexed supply, the batch se

Using Skip Index You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For exampl

Setting the Print Contrast The print contrast controls the darkness of the printing on your supply. The range is -699 to +699 and the default is 0

SETTING DEFAULTS... 6-1 Setting the Monetary Sign...

Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default of 0), press Feed/Cut, then p

SETTING COMMUNICATIONS This chapter tells you how to set the serial or parallel communication values. These values provide the link for normal onlin

Setting the Baud Rate To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If password protection in enabled, p

Setting the Stop Bits To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press

Setting the Flow Control To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Pre

Using Parallel Communications The parallel communications menu allows you to set the values for the active parallel port. The values are listed in

Setting the Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1. Press » or

SETTING DEFAULTS This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, prompt set, imag

6-2 Operator's Handbook The monetary sign, secondary sign, and decimal places options are used in conjunction with option 42. Refer to the op

1. Press » or ¼ until you see DEFAULTS » Monetary Sign ¼ 2. Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN »

Repeating a Batch... 8-6 Printing TrueType® Fonts ...

Setting the Number of Decimal Places You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you mig

3. Press » or ¼ until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main Menu. Setting the Power-Up Mo

Changing the Prompt Set Prompt set determines which language displays on the printer's menu. You can select English, French, German, Spanish-E

2. Press Enter/Pause. The current setting is displayed, for example: FLASH STORAGE Disabled ¼ 3. Press » or ¼ until you see the option you wan

3. Press Enter/Pause. Are you sure? No ¼ 4. Press ¼ to display "Yes" and press Enter/Pause. CREATING FLASH FILE SYSTEM 1

4. Press Enter/Pause. You see the number (in bytes) of available flash memory. Unused Flash » 1006216_ 5. Press Escape/Clear until you see the

Memory Guidelines Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have volatile RAM (packets delete

Using Scripts 7-1 USING SCRIPTS This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate com

Initial Script Startup Procedures Before you can start using a script, check the following items: ♦ Check to see if a script is already loaded in

Downloading a Script Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE comman

ACCESSORIES & OPTIONS...B-1 Accessories...

Enabling a Script The script must be enabled before you can use it. To enable or disable a script: 1. From the Script Menu, press » or ¼ until you

Deleting a Script You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press » or ¼ until you see

Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print

Using Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches. Immediate command

7-8 Operator's Handbook

8PRINTING This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and repeat a batch

On-Demand Mode Printing When this printer is operating in the on-demand mode, the next label prints when the previous label is removed from the prin

Pausing a Batch You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loading a different

Canceling a Paused Batch You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print. Note: Bef

3. To cancel all the batches (including the paused batch), press » or ¼ until you see PAUSE MENU » Cancel All ¼ and press Enter/Pause. Cancel

vi Operator's Handbook

Press ¼, then press Enter/Pause. You return to the Pause menu. If you select "Yes," these prompts delete ALL formats, graphics, and/or fon

Printing TrueType® Fonts TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters print smoothly, without the

8-8 Operator's Handbook

9CARE & MAINTENANCE This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. CAUTION: Do not use sharp o

You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply path. Voids♦ after printing approx

4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush

7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. Supply Sensor Die Cut Sensor8. Clean the build-up in th

Replacing the Printhead You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768

6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which can damage the printhead or reduc

Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to re

1GETTING STARTED The Monarch® 9825® printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or ta

9-8 Operator's Handbook

10 DIAGNOSTICS & TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as checking the software version, the supp

Printing a Test Label 1. From the Diagnostics Menu, press » or ¼ until you see DIAGNOSTICS » User Diag ¼ 2. Press Enter/Pause and ¼ until you

Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks

Using Password Protection The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer's

7. If you do not want the user to enter a password before they can delete formats, graphics, fonts, or access to the Setup and Scripts menus, press

Troubleshooting This section helps you correct some problems that may occur. Problem ActionError message appears during startup. Turn off the print

Problem ActionBacking paper is wrapped around platen or peel roller. Carefully remove the backing paper. Make sure the backing paper tears at the

Common Errors Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data was sent to the printer, and the p

611 Font, bar code, or density in the batch does not fit the format. 612 The data in this line of the batch is either missing or does not match th